Skip to content

Production state propagation threshold

Service Impact relies on device production states to decide whether to propagate availability and performance states within a service graph.

The following table characterizes the device production states that are available in Resource Manager.

Production state Devices monitored? Appear on dashboard?
Production Yes Yes
Pre-Production Yes No
Test Yes No
Maintenance Yes Might appear
Decommissioned No No

Devices are displayed in the Impact View as determined by production state and production state propagation threshold. Each threshold setting indicates which states are considered to be "in production." For example:

  • The threshold value Production indicates that only production-level devices are to be considered "in production."
  • The threshold value Decommissioned indicates that devices in all production states are to be considered "in production."

In the Impact View, background color indicates the node's production state. In the following table,

  • FALSE indicates that the node is displayed with a gray background, and its state is not propagated upwards to other members.
  • TRUE indicates that the node is displayed with a white background, and interacts with other members as "in production."
Device production state

Threshold=
Production

Threshold=
Pre-Production

Threshold=
Test

Threshold=
Maintenance

Threshold=
Decommissioned
Decommissioned FALSE FALSE FALSE FALSE TRUE
Maintenance FALSE FALSE FALSE TRUE TRUE
Test FALSE FALSE TRUE TRUE TRUE
Pre-Production FALSE TRUE TRUE TRUE TRUE
Production TRUE TRUE TRUE TRUE TRUE

For more information about production states, see Production states and maintenance windows.

Configure the production state propagation threshold

The default value of the Service Impact production state propagation threshold is Production. You can select a different production state for the threshold.

Zenoss recommends changing this threshold only during installation. Changes to this this value are not retroactive; the updated value will be considered when evaluating new, incoming events.

  1. Log in to the Resource Manager browser interface as a user with ZenManager or Manager privileges.
  2. Select the ADVANCED tab, and then click the Impact link in the left column.
  3. From the Production State Propagation Threshold list, select a new production state, and then click Save. Devices are evaluated against the new threshold at the next modelling interval. To update all devices before the next modelling interval, perform a graph update.